Policies
WHAT YOU NEED TO KNOW
Our Policies at a Glance
At Lehmann Cattle Company, we value the trust our customers place in us. These policies outline how we handle your information, process orders, and ensure the quality and safety of our products. We believe in clear communication and ethical practices across everything we do — from farm to delivery.
Privacy Policy
Lehmann Cattle Company respects your privacy and is committed to protecting your personal information.
INFORMATION WE COLLECT
We may collect personal details such as your name, email address, phone number, shipping address, and payment information when you place an order or contact us through our website.
HOW WE USE YOUR INFORMATION
Your information is used only to:
Process and fulfil your orders
Communicate with you about your purchase or enquiries
Improve our website and customer experience
THIRD-PARTY SERVICES
Our website may use third-party providers such as Squarespace (for hosting) and Stripe or PayPal (for payments). These services have their own privacy policies which outline how your data is handled.
DATA SECURITY
We take reasonable steps to protect your personal information from loss, misuse, or unauthorised access.
YOUR RIGHTS
You may request access to or correction of your personal information by contacting us at: lehmanncattlecompany@gmail.com
CONTACT US
If you have any questions or concerns about this Privacy Policy, please contact us at: lehmanncattlecompany@gmail.com
Terms &
Conditions of Sale
By purchasing from Lehmann Cattle Company, you agree to the following terms:
All prices are listed in Australian dollars (AUD) and include GST unless stated otherwise.
Customers are responsible for providing accurate delivery and contact information.
Once orders are dispatched, Lehmann Cattle Company is not liable for delays or spoilage caused by couriers, incorrect addresses, or failure to collect deliveries.
We reserve the right to refuse or cancel orders in exceptional circumstances (such as stock unavailability).
Refund & Returns Policy
Due to the perishable nature of our meat and honey products, we do not accept returns for change of mind.
If you receive an incorrect or damaged product, please contact us within 24 hours of delivery with your order details and photos. We’ll review and, if appropriate, arrange a replacement or refund.
Refunds are not available for orders that have been improperly stored or handled after delivery.
Shipping & Delivery Policy
We currently offer delivery within designated areas and may use refrigerated couriers or direct farm delivery depending on your location.
Orders are typically processed within 2–3 business days, though times may vary based on demand, weather, or delivery routes. All meat products are packaged using insulated, cold-chain materials to maintain freshness.
Please ensure someone is available to receive your order at the nominated address and time — we can’t guarantee product quality after unattended delivery.
Food Safety Disclaimer
All products are prepared, packaged, and labelled in accordance with Australian food safety regulations.
Once the product has been delivered, the customer is responsible for proper handling, refrigeration, and storage. Lehmann Cattle Company cannot be held responsible for spoilage resulting from incorrect storage or delayed collection.
Allergy Disclaimer
FOR BENNETT LEHMANN HONEY PRODUCTS
B-MANN HONEY
Our honey products are 100% natural and produced using traditional beekeeping methods. While we take care to ensure purity, they may contain traces of pollen or naturally occurring allergens.
If you have known allergies, please read product labels carefully and consult your healthcare professional before consumption.
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